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Get Connected
Our mission is to keep neighbors informed and engaged by delivering clear, accurate, and timely information about city services, policies, and events.
We are committed to building trust through transparency and responsiveness, and to enhancing public safety through effective communication.
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Contact & Support
Need help or have a question? The City of Battle Creek is here for you. Find the right department, connect with city staff, or report an issue through our BC311 Information Center. Whether you're looking for answers, services, or support, this is your starting point for getting in touch with the city.
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Find local resources
Need help? Michigan 2-1-1 connects you to thousands of services across the state—from food and housing to emergency shelters and cooling centers.
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Online Services
Access a listing of services such as parks and recreation offerings, utility information, property data and more.
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Stay Informed
Stay connected with the latest news, updates, and alerts from the City of Battle Creek. Whether it's citywide announcements, emergency notifications, blog posts, or podcasts, this is your hub for timely and reliable information. Explore the many ways you can stay in the loop and never miss an important update.
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BC311 Information Center
Physical Address
10 N. Division Street
Battle Creek, MI 49014
Phone: 269-966-3311Emergency Phone: 911
8 a.m.-5 p.m. M-F
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Communications